How we verify customer reviews
Transparency and authenticity are very important to us at datonga.com. That is why we have introduced a system for verifying customer reviews. Here you can find out how this process works:
1. Purchase verification
Only customers who have actually made a purchase from us can leave a review. This ensures that every review is based on a real buying experience.
2. Evaluation guidelines
We check every submitted review for compliance with our guidelines. Reviews must relate to the product purchased and must not contain offensive or inappropriate language.
3. Manual check
Our team manually reviews each review to ensure that it is authentic and helpful to other customers. Suspicious reviews, such as those with extremely positive or negative content without specific details, are examined more closely.
4. Authenticity check
We use modern technologies to check the authenticity of reviews. This includes analyzing IP addresses to ensure that no multiple reviews come from a single source.
5. Feedback mechanisms
Customers can report suspicious reviews to us. Every reported review is checked again by our team and removed if necessary.
6. Continuous improvement
We are continuously working to improve our verification processes to ensure that you only see the most trustworthy and relevant reviews.
We value your trust and feedback. If you have any questions about our verification process, please do not hesitate to contact us.
Thank you for shopping at datonga.com!